INFO

CERAMICS

All pieces are:

  • Handmade
  • Numbered and from a limited edition 
  • Come with a booklet with the piece’s profile, the story behind the collection and care instructions
  • Neatly package in a high end gift box and/or a dust bag

    GIVING BACK

    - We are big believers in giving back and Ayadee supports organizations that strive to have a positive impact on humanity, empower people and promote self acceptance 
    - We have been collaborating with organizations like St Jude Hospital and Movemeant Foundation by participating in their charity events or by giving a percentage of our sales to help with their missions
    - If you think of any worthwhile initiative or simply would like to collaborate with us, please share your story and we will make sure to support you in your endeavor


    CUSTOMIZATION

    - All pieces can be customized upon request.
    - We can add a short note to the bottom of a piece (a few words). The note length will depend on the piece.
    - If you have more things to say to a loved one, we can create a note using the Ayadee script font and sign it on your behalf.

    SHIPPING

    - All orders are shipped within 1 to 2 business days
    - You can select your preferred carrier as well as the shipping method when checking out
    - Ayadee Studio is not responsible for delays caused by customs. Sometimes the shipping time exceeds the estimate due to factors outside of our control.
    - You agree that you are responsible for any duty, taxes, and custom requirements or other like taxes, fees, levies, costs or expenses associated with importing products you purchase from us and shipping them internationally.

    RETURNS

    Not happy with your order? No problem.

    - Ayadee accepts returns on regular priced items that meet the following requirements:

    • Return is initiated and mailed back by the customer within 7 days of delivery date.
    • The item(s) is new, unused, and in its original packaging with tags attached.

      - Upon reception of the returned item(s), Ayadee will issue a full refund.
      - If you couldn’t meet the 7 days delay, Ayadee can issue a store credit

      - In the unlikely event that an item is damaged during shipping, please send an email directly upon arrival to arrange a replacement if the product is still available, otherwise we will issue a full refund.

      - The below categories are final sale and cannot be returned or exchanged

      • Incense
      • Sage
      • Palo santo
      • Rituals
      • Gift cards/e-gift cards
      • Final sale items